Privacy Policy
Veridian Group Limited
Last updated: 14 October 2026
1. Introduction
Veridian Group Limited ("Veridian", "we", "us" or "our") is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, interact with our social media accounts or engage us to undertake landscaping and garden construction projects.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
Data Controller:
Veridian Group Limited
Leamington Spa, Warwickshire, United Kingdom
Website: www.veridianoutdoor.com
Email: info@veridianoutdoor.com
Telephone: 01926 754170
Registered office: Bericote Park, Bericote Road, Leamington Spa, CV32 6QP
Company registration number: 14971215
2. Information We Collect
We may collect the following personal information:
Your name and contact details, including email address, telephone number and postal address.
Your property location and information relating to proposed landscaping projects.
Project requirements, anticipated budgets, timescales and design preferences.
Information submitted through website contact forms, Instagram, Facebook or other advertising platforms.
Correspondence, enquiries and communications between you and Veridian.
Information necessary to prepare quotations, contracts, invoices and deliver our services.
Website usage information, including IP addresses, browser information and cookie data, where collected.
We only collect information that is reasonably necessary for our business activities.
3. How We Collect Your Information
We may collect personal information when you:
Complete an enquiry form on our website.
Contact us by telephone, email or social media.
Respond to advertisements on Instagram, Facebook or other platforms.
Complete an advertising lead form or automated messaging questionnaire.
Request a quotation, consultation or site visit.
Enter into a contract with us.
Visit our website and interact with its content.
We may also receive relevant information from garden designers, architects or other professionals involved in your project, where appropriate.
4. How We Use Your Information
We use personal information to:
Respond to enquiries and requests for information.
Assess prospective landscaping and garden construction projects.
Arrange consultations, site visits and meetings.
Prepare quotations, proposals and contracts.
Plan, manage and deliver contracted works.
Communicate with customers regarding their projects.
Maintain financial, contractual and business records.
Improve our website, advertising and customer service.
Send marketing communications where we have the appropriate consent or another lawful basis.
Comply with applicable legal and regulatory obligations.
We do not sell your personal information to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Contractual necessity: Where processing is necessary to provide quotations requested before entering into a contract, or to fulfil our contractual obligations.
Legitimate interests: Where processing is necessary for legitimate business purposes, such as responding to enquiries, managing customer relationships, improving services and protecting our business, provided these interests are not overridden by your rights.
Legal obligations: Where we are required to retain or process information to comply with tax, accounting or other legal requirements.
Consent: Where consent is required, including for certain marketing communications and non-essential website cookies.
Where we rely on consent, you may withdraw it at any time.
6. Instagram, Facebook and Online Advertising
Veridian uses social media and digital advertising platforms, including Instagram and Facebook, to promote our services and communicate with prospective customers.
When you respond to an advertisement, complete a lead form or engage with an automated messaging conversation, we may collect information including:
Your name and contact information, where provided.
The type of landscaping project you are considering.
Your approximate project budget.
Your property location.
Your anticipated project timescale.
Any additional information you voluntarily provide.
We use this information to understand your requirements, assess whether our services are suitable and contact you regarding your enquiry.
Information submitted through Meta platforms may also be processed by Meta in accordance with its own privacy policies.
You can view Meta's privacy information at:
https://www.facebook.com/privacy/policy/
Submitting an enquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
7. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business or deliver our services.
These may include:
Landscape designers, architects and other project consultants.
Subcontractors and specialist suppliers involved in delivering your project.
Website hosting, customer management and business software providers.
Accountants, legal advisers and professional service providers.
Advertising and communications platforms.
We only share information that is reasonably necessary for the relevant purpose.
Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
We may also disclose information where required by law.
8. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Personal information may be held in secure electronic systems, business software, email accounts and relevant project documentation.
Access to personal information is limited to those who reasonably require it for legitimate business purposes.
No electronic system can be guaranteed to be completely secure, but we take appropriate steps to minimise risks.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods depend on the nature of the information, our business requirements and any applicable legal obligations.
Customer contracts, invoices and relevant financial records are generally retained for at least six years where required for accounting, tax or legal purposes.
Information relating to unsuccessful enquiries is retained for [insert enquiry retention period], unless a longer period is justified or required by law.
Where you withdraw consent for marketing, we will stop the relevant marketing communications and may retain limited information necessary to record your preference.
10. Website Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and measure advertising effectiveness.
These technologies may be provided by Squarespace, analytics services or advertising platforms such as Meta and Google.
Where required by law, we will obtain your consent before placing non-essential cookies or using similar tracking technologies.
You can manage your cookie preferences through the controls provided on our website and through your browser settings.
11. Marketing Communications
We may contact you about our services, projects or relevant business updates where permitted by applicable law.
We will obtain consent where required and provide an appropriate method for opting out of direct marketing.
You can request that we stop sending marketing communications at any time by contacting info@veridianoutdoor.com.
We will not treat a request for a landscaping quotation as automatic consent to receive unrelated promotional emails or messages.
12. International Data Transfers
Some of the technology and service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that relevant legal safeguards are in place, including applicable adequacy regulations or approved contractual protections.
13. Your Data Protection Rights
Under UK data protection law, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request restriction of processing.
Object to certain processing, including direct marketing.
Request the transfer of your information where applicable.
Withdraw consent where processing relies on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact:
We will respond to valid requests within the timeframes required by law.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
Telephone: 0303 123 1113
We would welcome the opportunity to address any concerns directly before you contact the ICO.
14. Third-Party Websites
Our website and social media pages may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before submitting personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business operations or legal obligations.
The latest version will be published on our website with an updated revision date.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Veridian Group Limited
Email: info@veridianoutdoor.com
Telephone: 01926 754170
Website: www.veridianoutdoor.com
Registered office: Bericote Park, Bericote Road, Leamington Spa, CV32 6QP